Contact Us

If you have questions about your purchase or need additional assistance, please contact our friendly customer support team.

Please include in your message:

  • Your full name (first and last)

  • Your order number and the email address you used to buy the product

  • The nature of your request (general question or product information, technical problem, help with a purchase or a request for more information, refund request)

  • A detailed description of your request

For help with your order, your payment or your invoice, please contact our reseller Digistore24 HERE.

For product support, please contact the manufacturer HERE.

Contact email:

[email protected]

Contact phone:

+49 172 142 1864

Return address:

KetoSana Aurora, CO 80011, USA

The information provided on this website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. If you have any existing health conditions, are taking medication, are pregnant, or are breastfeeding, please consult your physician before using our products. Never disregard professional medical advice or delay seeking it because of something you have read on this website. Our products are dietary supplements, not medicines, and are not intended to diagnose, treat, cure, or prevent any disease. The manufacturer assumes no liability whatsoever. Every individual has a unique health condition; therefore, results from taking our dietary supplements may vary from person to person. Weight loss is achieved as part of a healthy calorie-reduced diet and exercise program. Some names and personal identifying information on this website have been changed to protect individuals' privacy. Speakers may be fictional individuals using pseudonyms. Please refer to our full Disclaimer for further details.